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1. Introduction

Welcome to PaceOS ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our B2B CRM and booking platform.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when registering for the platform or joining our waitlist.
Derivative Data: Information our servers automatically collect when you access the platform, such as your IP address, browser type, and access times (powered by PostHog).
Financial Data: Financial information is processed securely by our third-party payment processor, PayMongo. We do not store your raw credit card numbers on our servers.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

Create and manage your facility's account.
Process transactions and send related information securely.
Improve platform efficiency and UX through analytics.
Send administrative information, such as updates to our terms or policies.

4. Data Ownership (B2B Context)

As a B2B SaaS platform, PaceOS acts as a data processor for the facilities that use our software. The facility (our client) retains full ownership and control over their respective end-user (player) data. We do not sell or monetize your facility's customer data to third-party aggregators.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
privacy@paceos.com